AI AGENTS
THAT FEEL HUMAN

Regal is the AI Agent Platform that transforms your calls—including support, sales and operations—and drives better business outcomes.

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2137571282

Ecommerce

Prospect Seeking Personal Shopper

55% Transfer Rate

45-year old Female Customer from California who wants concierge services from her favorite luxury brand

Agent Goal:

Qualify Prospect and Transfer to Sales Agent

+1 (954) 539-9637

Tax & Legal

Driver in Car Accident Pursuing Legal Action

44% Appointment Set Rate

60 year old driver reaches out after car accident to see if they can pursue legal action against the other driver.

Agent Goal:

Assess Legal Action Needed and Schedule Time with Attorney

+1 (332) 529-8501

Financial Services

Graduate Looking to Refinance

58% Appointment Set Rate

22 year old college grad from New York looking to refinance and consolidate their student loans.

Agent Goal:

Qualify Prospect and Book Time with Agent

+1 (332) 286-4221

Tax & Legal

Customer's Card Declines on Tax Services

60% Retention Rate

44 year old signs up for online tax management services, but credit card on file is declined and customer hasn’t logged in since tax season.

Agent Goal:

Retain At-Risk Customer and Extend Their Membership

5624345562

Ecommerce

Customer Calling Into Support Line

90% Containment Rate

55-year old Male Customer calling into a retail customer support line to fix issues with his electronics purchase.

Agent Goal:

Triage Support Issue and Route to the Proper Department

+1 (954) 738-5348

Insurance

Customer Abandons Life Insurance Application

96% Satisfaction Rate

50 year old starts life insurance application online, but abandons mid-way through and hasn’t revisited in 1 week.

Agent Goal:

Assess Qualifications and Offer Delayed Payment Incentive

+1 (332) 286-4733

Education

Texas A&M University Prospect

4x Faster Speed-to-Lead

17-year old from Austin, applying for Texas A&M University’s 2-year Program.

Agent Goal:

Qualify Prospect and Provide Quote

+1 (954) 737-2283

Financial Services

Homeowner Looking for Loans

62% Appointment Set Rate

45 year old homeowner looking to take out a loan to build an extension on their home.

Agent Goal:

Qualify Prospect and Book Time with Agent

+1 (332) 699-6737

Healthcare

Prospect Seeking Elder Care for Their Parent

66% Transfer Rate

55 year old New Yorker wants to arrange elder care for their mom.

Agent Goal:

Qualify and Transfer to a Family Advisor

+1 (954) 645-7395

Home Services

Moving Service Buyer

35% Conversion Rate

35-year old from California Who Just Booked Cross-Country Moving Service.

Agent Goal:

Upsell to Insurance and Packing Services

97%

CONTAINMENT RATE

80%

REDUCTION IN COST TO SERVE

0 SEC

TIME TO ANSWER

4x

FASTER SPEED-TO-LEAD

TRUSTED BY TOP CONSUMER BRANDS

Use Regal to:

Increase engaged call and bind rate

Boost Call Efficiency

Get Immediate Impact with AI

Get AI Tools Built for You

See All Customer Stories

Michael-Rose Sandow

Director of Sales Operations, Kin Insurance

"Regal allows us to connect with more leads, have more meaningful conversations with those leads, and ultimately convert more leads into paying customers."

Download PDF

James Hummer

VP of Sales, Ethos

“Regal’s AI Phone Agent has been a game-changer for our sales calls. Its features seamlessly integrate into our workflow, allowing us to test, stay compliant, and improve our results at every stage.”

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Niraj Patel

COO and Co-Founder, LiveEasy

"We've been able to make immediate and impactful improvements to our business with Regal. We're performing better than ever and it's thanks to the insights and AI tools that Regal has given us"

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Patrick Green

VP of Enrollment Strategy, Collegis

"The Regal team has a unique focus on business goals, not just features for the sake of it. They understood our complex business model and prioritized features that have made our program more successful"

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REGAL AI AGENTS FOR CONSUMER ENTERPRISES

AI Agents that can delight customers while automating your sales, support, and operations. All at a fraction of the cost of a new hire.

ALWAYS AVAILABLE FOR YOUR CUSTOMERS

Capture every single lead that enters your funnel - whether all of your human agents are tied up or it’s after hours. AI Agents are always available.

AI IS BETTER

Our AI Agents score over 90% CSAT surveys and get better with every interaction. They never lose patience, never get tired, and never call out sick.

automate your operations

Our AI Agents let your team automate critical operations like scheduling, rescheduling, or follow-ups.

BUILD AND REFINE YOUR AI AGENT

Build your AI Agent right from the Agent Desktop and deploy it across all channels. Refine by using our native A/B testing and design an experience your customers respond best to.

How regal works

Get started with one AI Agent or power your entire contact center with a blend of Regal AI Agents and your human agents.

Feels Human

Finally, AI Agents that let your customers speak naturally, interrupt, and change topics. AI Agents never get annoyed or quit, respond with super low latency, and speak over 30 languages fluently in hundreds of accents.

Learn About Our AI Agents

MAKE AI AGENTS YOUR OWN

Use real time customer data to personalize each conversation. We seamlessly connect with your existing call center and CRM software so you can get started immediately. Automate customer interactions with our drag-and-drop orchestration, and refine every interaction with our native A/B testing.

Learn About Our A/B Testing

Operates Like Software

Handle more volume on the fly and eliminate hold times and waiting rooms forever. Customize and refine your AI Agents to fit any use case: qualification, inbound support triage, or payments. Best of all, you only have to teach them once.

See AI Agent Pricing

ALWAYS KNOW WHAT’S HAPPENING

Set goals for every agent, monitor live conversations, and use post-call Conversation intelligence (transcription, sentiment, summary, disposition, key words) and automated quality assurance to see what’s happening on every call.

Learn About Our Convo Intelligence

Safe and secure

Our enterprise-ready platform is designed for privacy, security, and compliance.

Customer data is kept in Regal, and we prevent LLM partners from training with your data to ensure zero-day data retention.

OMNICHANNEL OMNI-AGENTS

Build once, deploy in every channel.

VOICE

Connect using WebRTC, calls, agentless calls, and ringless voicemail.

Messaging

Send and receive SMS (and MMS) in a 1:1 conversation and send a marketing blast to en entire segment.

digital

Available via email, webchat, or any text-based chat to give your customers unified conversation no matter the channel.

we work with your tech stack

We have over 40+ native integrations with critical parts of your tech stack, as well as intuitive APIs and webhooks to connect to any solution you need.