AI PHONE Agents

Meet the human-sounding AI Phone Agents that autonomously handle millions of calls and resolutions at a fraction of the cost. Perfect for sales, support and operations calls.

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Talk to an AI Agent
9
+1 (332) 529-8501
Financial Services

Graduate Looking to Refinance

58% Appointment Set Rate

22 year old college grad from New York looking to refinance and consolidate their student loans.

Agent Goal:
Qualify Prospect and Book Time with Agent
7
+1 (332) 286-1994
Education

Student Did Not Finish Graduate Course Sign Up

44% Conversion Rate

30-year-old signed up for a graduate course, but did not complete signup.

Agent Goal:
Assess Interest, Qualify, and Offer Discount
18
+1 (332) 286-3527
Hospitality

Traveler Exploring All-Inclusive Resort in St. Lucia

88% Containment Rate

45 year old woman has questions about amenities, food and activities before booking her hotel.

Agent Goal:
Answer Questions About Resort and Collect Info for Hotel Reservation
4
+1 (332) 286-4733
Education

Texas A&M University Prospect

4x Faster Speed-to-Lead

17-year old from Austin, applying for Texas A&M University’s 2-year Program.

Agent Goal:
Qualify Prospect and Provide Quote
3
+1 (954) 645-7395
Home Services

Moving Service Buyer

35% Conversion Rate

35-year old from California Who Just Booked Cross-Country Moving Service.

Agent Goal:
Upsell to Insurance and Packing Services
2137571282
Ecommerce

Prospect Seeking Personal Shopper

55% Transfer Rate

45-year old Female Customer from California who wants concierge services from her favorite luxury brand

Agent Goal:
Qualify Prospect and Transfer to Sales Agent
5
+1 (332) 286-4145
Education

Mom Who Skipped Son’s Tutoring Sessions

50% Retention Rate

35-year old Mom from Minnesota who skipped last 3 tutoring sessions for her 10-year old son.

Agent Goal:
Retain at Risk Customer
5624345562
Ecommerce

Customer Calling Into Support Line

90% Containment Rate

55-year old Male Customer calling into a retail customer support line to fix issues with his electronics purchase.

Agent Goal:
Triage Support Issue and Route to the Proper Department
2
+1 (954) 539-8873
Home Services

Renter Skipping Apartment Cleanings

66% Retention Rate

21-year old Female Renter from Manhattan Who Skipped Last 3 Bi-weekly Cleanings.

Agent Goal:
Retain At-Risk Customer
6
+1 (332) 286-2531
Insurance

Home Insurance Seeker

66% Transfer Rate

40-year old Homeowner from Florida looking for Home Insurance.

Agent Goal:
Qualify to Decide to Connect to Licensed Agent

Regal drives 10M+ ROI-positive conversations a month

"I’ll work 24/7 and never miss a call."

- Said No Human Agent Ever

Use Regal to:
Boost call efficiency
Make life easier for your developers
Transform Your Operations and Drive Better Outcomes
Increase Productivity, Engagement, and Conversions
Improve Patient Outcomes with AI Agents
Get Better Speed-to-Lead
Tailor and Automate Outreach
Qualify Better Leads with AI Agents
Get a Better, More Invested Partner
Drive Success with a Dedicated Partner
Get AI Tools Built for You
Get Immediate Impact with AI
Accelerate Results With AI Agents
Build Consistent, Reliable AI Agents
Boost Call Efficiency
Engage with more qualified prospects
Increase engaged call and bind rate
Increase in answer rates
Deliver a better customer experience
Modernize your outbound sales process
Streamline new patient onboarding
Engage your customers with SMS
Boost call efficiency
Increase your ROI
See All Customer Stories
James Hummer
VP of Sales, Ethos

“Regal’s AI Phone Agent has been a game-changer for our sales calls. Its features seamlessly integrate into our workflow, allowing us to test, stay compliant, and improve our results at every stage.”

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Ankit Kumar
Director of Data and Platform, Guitar Center
"Regal's platform is so much easier to work with and allows us to personalize so much of our customer experience. Unlike with other platforms, it doesn't take us forever to get something spun up and deployed."
Katherine Martinell
Director of Medical Operations, Ro
"Since moving onto Regal, we've been able to streamline patient engagement, capture the data we need to shape strategy, and most importantly, sign up more patients. Regal completely transformed how we do things at Ro."
Peter James
Head of Growth, Carda Health
"My team is so much more productive with Regal. We've seen huge increases in conversions and engagement. On top of this, Regal's support is unmatched. We're not just more efficient, we're delivering a better experience for every prospective patient."
Eric Hauser
Chief Technology Officer, Cadence
"We have a large volume of patients to reach out to, get them to engage, and explain the benefits of the program. All patients are different – we need a solution to do that outreach at scale and respectfully. Regal's AI Agents empowers us to personalize and automate all of that outreach."
James Eaker
Regional Manager, Toyota Auto Insurance
"We are really happy with Regal - both in terms of its impact on our business performance and how fast the team moves and their level of personalized support."
Micah Metcalf
CEO, Legacy Family Life
"Regal is exactly what we were looking for in a partner. Regal made us much more effective and efficient at engaging with customers who are looking for the right life insurance partner."
Maggie Vetrovsky
Director of Sales, Embrace Pet Insurance
"Ava, our Regal AI Phone Agent, has been key in driving much more productivity and efficiency through our call center. We're automating a significant amount of tasks away from our human agents and saving them for high-touch situations, while our customers are just as happy to talk with Ava as they would with anyone from our team. For anyone who's exploring how AI can help their call center, I highly recommend Regal!"
Justin Pagan
Director of Global Enrollment, Coursera
"No other vendor is as invested in our success as Regal is. The platform is great, but the partnership is even better."
Celeste Martinelli
Chief Operations Officer, AllCampus
“We are pleased with our partnership. We truly believe Regal is the right solution for us to help transform our operations, and we like it when our partners are winning in business too!"
Patrick Green
VP of Enrollment Strategy, Collegis
"The Regal team has a unique focus on business goals, not just features for the sake of it. They understood our complex business model and prioritized features that have made our program more successful"
Niraj Patel
COO and Co-Founder, LiveEasy
"We've been able to make immediate and impactful improvements to our business with Regal. We're performing better than ever and it's thanks to the insights and AI tools that Regal has given us"
Eric Peschke
VP of Marketing, Zintex
"We're big fans of Regal and how it makes our agents jobs a lot easier. We broke appointment records after the first six months!"
Bruce Davidson
Director of Client Services, Clancy
“AI has changed how we do things. Before, we had to roll the dice with other call centers, which obviously had varying results. AI Agents have been nothing but consistent and reliable, I don’t think we’ll ever offshore our calls again.”
James Hummer
VP of Sales, Ethos
“Regal’s AI Phone Agent has been a game-changer for our sales calls. Its features seamlessly integrate into our workflow, allowing us to test, stay compliant, and improve our results at every stage.”
Robby Romance
Director, Strategic Partnerships, HealthBird
"Regal has helped us improve our sales per agent per day by 250%, improve our answer rates by 100%, and our conversion rates by 40%. As a result, we have been able to engage with more qualified prospects, verify their info for successful conversions, and drive additional revenue."
Michael-Rose Sandow
Director of Sales Operations, Kin Insurance
"Regal allows us to connect with more leads, have more meaningful conversations with those leads, and ultimately convert more leads into paying customers."
Kevin Heung
VP Performance Marketing, SoFi
"We've seen answer rates go up and success with Regal that delivers strong returns we can truly measure."
Jacques Rojahn
Head of Sales, Career Karma
"With Regal.io's journey builder and intelligent routing capabilities, we are able to streamline our outbound sales process. We are able to assign a prospective student to our coaching team to create a more consistent and impactful experience for our community."
William Lucas
Senior Manager, Club Z!
"Regal.io instantly doubled our answer rates and improved sales productivity. We have been able to consolidate what we used to do in three separate systems all into one place while personalizing our outreach to prospects."
Scott Chesrown
Co-Founder & COO, Perry Health
"Regal instantly made our enrollment team 4x more productive. Now that we have improved our speed to lead, we use Regal's AI-powered tools to personalize, measure and optimize the experience for each customer."
Leila Kutler
Senior Director, Strategy & Growth, Angi
"Regal allowed us to invest in a personalized conversational experience for our members, and to A/B test how to best support homeowners at key moments."
Manuj Goyal
Product Manager, The Farmer's Dog
"Starting a phone sales program to call our unconverted leads and existing customers was so straightforward with Regal. And we are seeing a 58% lift in conversion."
Sarah Haselkorn
VP Sales & Support, MakeSpace
"After launching Regal with Branded Caller ID on cell phones for our lead outreach calls, we saw a 20% lift in conversion at a 20x ROI within a week. We've been looking for a solution like this for years!"

Close Every Gap, Answer Every Call—No Customer Left Behind.

With traditional call handling, you're stuck delivering one-size-fits-all experiences that fall flat. Calls slip through the cracks, customers feel ignored, and your team struggles to keep up.

Delightful

Finally AI Agents for contact centers that let your customers speak naturally, interrupt, and change topics. Even better, the AI Agents are customized for your brand voice, never get annoyed or quit, and speak over 20 languages fluently.
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Omniscient and Always Available

Each call feels personal since we are powered by your customer data – leverage every past customer interaction to optimize answers and objection handling. And hold times are for the old times – handle every inbound call and immediately outbound to new leads.
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Plugged In

Regal AI Agents do more than just talk. 40+ native integrations allow you to connect your customer data, set up transfers, create escalations, schedule calls with the right teams, and allow the AI Agents to update your system of record in real time.
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Safe and Secure

Our AI Agents for contact centers have strict guardrails, real-time monitoring, conversation intelligence, and automated QA scorecards. And of course our enterprise-ready platform is designed for privacy, security and compliance.
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FAQS

How can AI Phone Agents improve my inbound call handling?

AI Phone Agents are always available, allowing you to handle inbound 24/7, and to scale up to your call volumes anytime. By automating routine tasks like answering common inquiries, your human agents can focus on more complex and meaningful conversations. And you never need to worry about filling empty seats again.

How can AI Phone Agents boost my outbound calling?

AI Phone Agents can engage your customers 24/7, offering personalized and consistent interactions. They handle high volumes of calls simultaneously, ensuring no one goes un-called. By automating routine tasks like qualifying leads or sending reminders, your human agents can focus on the most qualified conversations.

What industries benefit most from AI Phone Agents?

AI Phone Agents are especially powerful in industries that require high-touch, personalized interactions. Sectors like insurance, financial services, healthcare, local services, and education—where trust and customer relationships are key—see significant benefits. For instance, financial firms can use an AI call agent to handle routine account inquiries, while healthcare providers might use it for appointment scheduling or follow-up reminders. Education platforms can automate enrollment queries or tutoring session reminders. Any industry with high call volumes or a need for frequent customer touchpoints can benefit​​.

How do AI Phone Agents handle customer data? Is it secure?

We have strict processes to ensure your customer data is safe and private. Our sub-processors can’t use your customer interactions to train their data, and Regal’s practices are HIPAA and SOC2 compliance to ensure customer information stays safe.

Are there any legal and compliance concerns with using AI Agents?

In the United States, the rules are cut and dry. There is no legal requirement to notify customers that they are talking with an AI Call Agent, but about half of our customers do it anyway. No permissions are needed for AI Agents to be on inbound calls, but if you are doing outbound calls, you must first get TCPA consent from each customer to use “artificial calls”. As most companies do not have that consent for past customers, they are not able to use AI Agents for contact centers to call past customers.

Can AI Phone Agents work alongside my human agents?

Absolutely. AI powered phone agents excel at managing repetitive, time-consuming tasks like handling FAQs, customer qualification, or confirming appointments. When the conversation requires a more human touch—such as handling complex or emotional issues—the AI can seamlessly transfer the call to a live agent with full context. This partnership between AI and human agents creates a more efficient workflow, allowing your team to focus on higher-value interactions. Plus, AI Agents and AI Call Agents for contact centers can assist live agents by summarizing previous interactions or analyzing call sentiment​.

How do AI Phone Agents improve operational efficiency?

AI Agents for contact centers can handle thousands of interactions in parallel, which drastically reduces the time your team spends on repetitive calls. Whether it’s inbound calls for customer service or outbound calls for sales, AI ensures that the right message reaches the right person at the right time. With an AI Call Agent taking care of mundane tasks like customer verification or basic troubleshooting, your human agents can focus on closing deals, solving complex issues, and improving customer satisfaction. Additionally, AI operates around the clock, ensuring customers are never left unattended​​.

Can AI Phone Agents be customized for my business needs?

Yes, Conversational Phone Agents can be tailored to your specific workflows, scripts, and customer needs. They can be programmed to recognize certain phrases, route calls to appropriate departments, or even offer personalized responses based on a customer’s profile. Whether you need them for scheduling, qualifying leads, or handling support inquiries, AI Voice Agents can be fully customized to match your business’s tone, brand voice, and operational goals. This customization ensures the AI call agent doesn’t feel generic — it acts as an extension of your team​.

What should I consider before deploying an AI Phone Agent?

Before integrating an AI Phone Agent, consider how it will fit into your existing customer journey. Think about the tasks you want the AI to handle — such as answering FAQs, appointment reminders, or sales qualification. You'll also want to ensure that your AI call agent integrates smoothly with your CRM or customer data systems for seamless operation. Training the AI with real data and refining its scripts over time will be crucial to delivering the best results. And don’t forget: human oversight is essential. Your AI Voice Agent will work best with regular monitoring and updates to keep it aligned with customer needs​.

Treat your customers like royalty

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