PODCASTS  •  OUTBOUND CONTACT CENTER PODCAST

Outbound Contact Center

Learn how to maximize your outbound contact center strategy, insights from industry leaders and actionable tips and best practices.
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ALL EPISODES
EPISODE 11: TECH STACK ADVISING

In this engaging discussion, Adam Saad, Founder and CTO at Tech Stack Advising, and Alex Levin delve into the evolving landscape of outbound dialing and AI in contact centers. They explore how traditional outbound methods are becoming obsolete and how personalized, data-driven approaches are crucial for success.

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EPISODE 10: ETHOS

In this podcast episode, Alex Levin interviews James Hummer, VP of Sales at Ethos, discussing the evolution of contact centers and the integration of AI.

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EPISODE 9: HOMEBREW

In this podcast episode, Alex Levin, co-founder and CEO of Regal.io, interviews Satya Patel, co-founder of Homebrew, discussing their investment philosophy, the evolution of AI in business, and the future of venture capital.

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EPISODE 8: HEALTHBIRD

In this episode of the Outbound Contact Center podcast, we dive into the dynamic journey of Robby Romance, Director of Strategic Partnerships at HealthBird, as he shares his remarkable transition from a career in photography to the world of health insurance. Joined by Alex Levin, Co-founder and CEO of Regal, Robby reflects on his diverse professional path and offers valuable insights for entrepreneurs navigating the complexities of startup growth and industry regulation.

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EPISODE 7: CADENCE

In this episode, join us for a captivating conversation with Eric Hauser, the Chief Technology Officer of Cadence, as we delve into the revolutionary intersections of technology and healthcare. From Eric's experiences in the tech industry to the founding story of Cadence, this episode explores the transformative impact of open-source infrastructure and the changing landscape of patient care.

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EPISODE 6: BALTO

Embark on a journey through the future of customer interactions and artificial intelligence, as two industry experts dissect the intricacies of speech analytics and real-time guidance, revealing the hidden potential within every conversation.

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EPISODE 5: INVOCA

Join us in this episode as Alex Levin, Co-Founder and CEO of Regal.io, and Gregg Johnson, the CEO of Invoca, discuss the dynamic intersection of digital marketing and human interaction in modern revenue operations. Gain valuable insights into how brands are navigating the challenges and opportunities posed by the evolving landscape of customer engagement.

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EPISODE 4: OPENAI AND EMERGENCE CAPITAL

Zack Kass, former Head of GTM at OpenAI, and Jake Saper, General Partner at Emergence Capital, join Regal CEO Alex Levin to discuss how AI will impact the role of sales reps.

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EPISODE 3: ASSURE HEALTH

Our CEO Alex Levin interviewed Jeffrey Nadel, CEO of Assure Health to talk about the changing trends in the healthcare landscape.

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EPISODE 2: BRAZE AND CARE/OF

Discussion with the founders of Braze and Care/Of on the evolving role of a marketer, selecting the right marketing tools, and how to take advantage of opportunities, such as new channels.

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EPISODE 1: SOFI AND MPARTICLE

How has Apple's recent privacy changed the job for marketers? Learn how marketers are shifting towards a direct relationship with customers and how to think about customer data in this podcast episode.

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