AI AGENTS
FOR INSURANCE

Regal is the AI Agent Platform for Insurance companies. Transform your customer communications – including support, sales and operations – and drive more revenue and satisfaction.

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+1 (332) 286-2531

Insurance

Home Insurance Seeker

66% Transfer Rate

40-year old Homeowner from Florida looking for Home Insurance.

Agent Goal:

Qualify to Decide to Connect to Licensed Agent

+1 (954) 738-5348

Insurance

Customer Abandons Life Insurance Application

96% Satisfaction Rate

50 year old starts life insurance application online, but abandons mid-way through and hasn’t revisited in 1 week.

Agent Goal:

Assess Qualifications and Offer Delayed Payment Incentive

97%

CONTAINMENT RATE

80%

REDUCTION IN COST TO SERVE

0 SEC

TIME TO ANSWER

4X

FASTER SPEED-TO-LEAD

TRUSTED BY TOP BRANDS IN INSURANCE

Use Regal to:

Get Better Speed-to-Lead

Boost Call Efficiency

Qualify Better Leads with AI Agents

Increase engaged call and bind rate

See All Customer Stories

James Eaker

Regional Manager, Toyota Auto Insurance

"We are really happy with Regal - both in terms of its impact on our business performance and how fast the team moves and their level of personalized support."

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James Hummer

VP of Sales, Ethos

“Regal’s AI Phone Agent has been a game-changer for our sales calls. Its features seamlessly integrate into our workflow, allowing us to test, stay compliant, and improve our results at every stage.”

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Maggie Vetrovsky

Director of Sales, Embrace Pet Insurance

"Ava, our Regal AI Phone Agent, has been key in driving much more productivity and efficiency through our call center. We're automating a significant amount of tasks away from our human agents and saving them for high-touch situations, while our customers are just as happy to talk with Ava as they would with anyone from our team. For anyone who's exploring how AI can help their call center, I highly recommend Regal!"

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Michael-Rose Sandow

Director of Sales Operations, Kin Insurance

"Regal allows us to connect with more leads, have more meaningful conversations with those leads, and ultimately convert more leads into paying customers."

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REGAL AI AGENTS FOR INSURANCE

Drive a better customer experience that makes them loyal to your brand. All at a fraction of the cost of a new hire.

ALWAYS AVAILABLE FOR YOUR CUSTOMERS

Keep “hold times” for the old times. AI Agents for insurance can qualify every prospective customer your other agents are too busy to handle, even if it’s after hours.

AI IS BETTER

Our AI Agents for insurance score over 90% CSAT surveys and get better with every interaction. They’re always online, they stay patient, and they’re ready to speak to your customers.

automate your operations

Our AI Agents for insurance let your team automate critical operations like policy screening or appointment scheduling so your licensed agents will always speak with high-quality leads.

BUILD AND REFINE YOUR AI AGENT

Build your AI Agent right from the Agent Desktop, refine it by using our native A/B testing, and deploy it to every channel your customers use.

How regal works

Get started with one AI Agent or power your entire contact center with a blend of Regal AI Agents and your human agents.

Feels Human

Finally, AI Agents that let your customers speak naturally, interrupt, and change topics. AI Agents never get annoyed or quit, respond with super low latency, and speak over 30 languages fluently in hundreds of accents.

Learn About Our AI Agents

MAKE AI AGENTS YOUR OWN

Use real time customer data to personalize each conversation. We seamlessly connect with your existing call center and CRM software so you can get started immediately. Automate customer interactions with our drag-and-drop orchestration, and refine every interaction with our native A/B testing.

Learn About Our A/B Testing

Operates Like Software

Handle more volume on the fly and eliminate hold times and waiting rooms forever. Customize and refine your AI Agents to fit any use case: qualification, inbound support triage, or payments. Best of all, you only have to teach them once.

See AI Agent Pricing

ALWAYS KNOW WHAT’S HAPPENING

Set goals for every agent, monitor live conversations, and use post-call Conversation intelligence (transcription, sentiment, summary, disposition, key words) and automated quality assurance to see what’s happening on every call.

Learn About Our Convo Intelligence

Safe and secure

Our enterprise-ready platform is designed for privacy, security, and compliance.

Customer data is kept in Regal, and we prevent LLM partners from training with your data to ensure zero-day data retention.

OMNICHANNEL OMNI-AGENTS

Build once, deploy in every channel.

VOICE

Connect using WebRTC, calls, agentless calls, and ringless voicemail.

Messaging

Send and receive SMS (and MMS) in a 1:1 conversation and send a marketing blast to en entire segment.

digital

Available via email, webchat, or any text-based chat to give your customers unified conversation no matter the channel.

we work with your tech stack

We have over 40+ native integrations with critical parts of your tech stack, as well as intuitive APIs and webhooks to connect to any solution you need.