Regal Podcasts

Learn how to transform your customer communications using AI with insights, actionable tips and best practices from industry leaders.
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Check out the full collection of Podcasts below.

CONTACT CENTER

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Engaging podcast delving into a range of topics in contact center, support, sales, marketing, and customer engagement. Industry leaders share valuable insights, discussing strategies for revenue and conversion growth, marketing channel optimization, deployment of new tools and approaches and harnessing technology to enhance customer experiences.

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EPISODE 11: TECH STACK ADVISING

In this engaging discussion, Adam Saad, Founder and CTO at Tech Stack Advising, and Alex Levin delve into the evolving landscape of outbound dialing and AI in contact centers. They explore how traditional outbound methods are becoming obsolete and how personalized, data-driven approaches are crucial for success.

EPISODE 10: ETHOS

In this podcast episode, Alex Levin interviews James Hummer, VP of Sales at Ethos, discussing the evolution of contact centers and the integration of AI.

EPISODE 9: HOMEBREW

In this podcast episode, Alex Levin, co-founder and CEO of Regal.io, interviews Satya Patel, co-founder of Homebrew, discussing their investment philosophy, the evolution of AI in business, and the future of venture capital.

EPISODE 8: HEALTHBIRD

In this episode of the Outbound Contact Center podcast, we dive into the dynamic journey of Robby Romance, Director of Strategic Partnerships at HealthBird, as he shares his remarkable transition from a career in photography to the world of health insurance. Joined by Alex Levin, Co-founder and CEO of Regal, Robby reflects on his diverse professional path and offers valuable insights for entrepreneurs navigating the complexities of startup growth and industry regulation.

EPISODE 7: CADENCE

In this episode, join us for a captivating conversation with Eric Hauser, the Chief Technology Officer of Cadence, as we delve into the revolutionary intersections of technology and healthcare. From Eric's experiences in the tech industry to the founding story of Cadence, this episode explores the transformative impact of open-source infrastructure and the changing landscape of patient care.

EPISODE 6: BALTO

Embark on a journey through the future of customer interactions and artificial intelligence, as two industry experts dissect the intricacies of speech analytics and real-time guidance, revealing the hidden potential within every conversation.

EPISODE 5: INVOCA

Join us in this episode as Alex Levin, Co-Founder and CEO of Regal.io, and Gregg Johnson, the CEO of Invoca, discuss the dynamic intersection of digital marketing and human interaction in modern revenue operations. Gain valuable insights into how brands are navigating the challenges and opportunities posed by the evolving landscape of customer engagement.

EPISODE 4: OPENAI AND EMERGENCE CAPITAL

Zack Kass, former Head of GTM at OpenAI, and Jake Saper, General Partner at Emergence Capital, join Regal CEO Alex Levin to discuss how AI will impact the role of sales reps.

EPISODE 3: ASSURE HEALTH

Our CEO Alex Levin interviewed Jeffrey Nadel, CEO of Assure Health to talk about the changing trends in the healthcare landscape.

EPISODE 2: BRAZE AND CARE/OF

Discussion with the founders of Braze and Care/Of on the evolving role of a marketer, selecting the right marketing tools, and how to take advantage of opportunities, such as new channels.

EPISODE 1: SOFI AND MPARTICLE

How has Apple's recent privacy changed the job for marketers? Learn how marketers are shifting towards a direct relationship with customers and how to think about customer data in this podcast episode.

15 Minute founder

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The 15 Minute Founder focuses on real-world challenges confronting technology startup founders on the journey from zero to $1 Billion in revenue. Organized as an ongoing conversation between Regal.io Co-Founders, Alex Levin and Rebecca Greene, we cover real examples from their experiences as startup founders, operators and investors. Learn the lessons we wish we knew earlier, and how you can apply them yourself.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Morbi gravida tortor ante, vitae fringilla dolor pellentesque id. Suspendisse imperdiet tempor massa, f

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Morbi gravida tortor ante, vitae fringilla dolor pellentesque id. Suspendisse imperdiet tempor massa, finibus sollicitudin mauris porta nec. Vestibulum eget suscipit dui, eget euismod enim.

Launching a New Product Inside a Growing Startup

What happens when your startup is scaling, and you launch an entirely new product? In this episode of 15 Minute Founders, Alex Levin (Co-founder & CEO) and Rebecca Greene (Co-founder & CTO) break down the challenges, decisions, and strategies behind launching Regal’s AI Agents alongside their existing contact center software.

E8: Starting a Company in the AI Era

Join us as Alex Levin and Rebecca Greene break down how AI would have reshaped our startup journey—from product ideation to scaling fast without a massive team.

E7: Cracking the code of AI integration for your business

In this episode of "15 Minute Founder," Alex Levin and Rebecca Greene delve into the rapid advancements and transformative potential of AI technology for businesses.

E6: How to define company culture

In this episode of 15 Minute Founders, Alex Levin and Rebecca Greene dive deep into the pivotal role of company culture in shaping the trajectory of a business. With their combined experience as co-founders of Regal.io and past ventures, they provide invaluable insights into the significance of cultivating a strong organizational culture right from the start.

E5: How to navigate annual planning

Join Alex Levin and Rebecca Green, co-founders of Regal.io, as they share their expertise on annual planning, providing valuable insights for both seasoned entrepreneurs and those embarking on the startup journey.

E4: Your first board meeting

In Episode 4 of "15 Minute Founder," Alex Levin and Rebecca Greene share insights on how to navigate your first board meeting. They stress the importance of transparent communication with board members, highlighting traits of valuable contributors like thought partnership and constructive challenges. The hosts provide practical advice on meeting preparation, engagement strategies, and adapting boards as companies grow. Emphasizing the need to avoid surprises, set expectations, and build strong relationships, the episode serves as a concise yet comprehensive guide for founders navigating the complexities of board interactions.

E3: What your first customers will look like

Tune in to this episode of 15 Minute Founder for a candid and informative journey through the challenges, victories, and strategic decisions that defined the early days of Regal's customer acquisition process.

E2: Hiring your first 10 employees

The very first people that you hire at your startup will have a profound (and often unchangeable) impact on your company.

E1: Why we're starting this podcast

In this episode, we talk about why we are starting this podcast. From the outside, the founder's journey seems like it’s veiled in secrecy. As current founders of a high-growth software company, we’re here to shed some light on that.

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