AI AGENTS
For HEALTHCARE

Regal is the AI Agent Platform for Healthcare companies. Transform your patient communications – including support, patient engagement and operations – and drive more appointments and better outcomes.

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+1 (332) 286-3696

Healthcare

Patient Has An Overdue Dentist Appointment

96% Satisfaction Rate

32 year old patient has failed to schedule a teeth cleaning appointment due 2 months ago.

Agent Goal:

Reschedule Overdue Dentist Appointment

+1 (332) 699-6737

Healthcare

Prospect Seeking Elder Care for Their Parent

66% Transfer Rate

55 year old New Yorker wants to arrange elder care for their mom.

Agent Goal:

Qualify and Transfer to a Family Advisor

+1 (332) 286-2976

Healthcare

Patient Receiving Confirmation Call to Prep for Surgery

96% Satisfaction Rate

38 year old mom having abdominal surgery tomorrow.

Agent Goal:

Remind and Prep Patient for Surgery

97%

CONTAINMENT RATE

80%

REDUCTION IN COST TO SERVE

0 SEC

TIME TO ANSWER

4X

FASTER SPEED-TO-LEAD

TRUSTED BY TOP BRANDS IN HEALTHCARE

Use Regal to:

Improve Patient Outcomes with AI Agents

Transform Your Operations and Drive Better Outcomes

Increase Productivity, Engagement, and Conversions

Streamline new patient onboarding

See All Customer Stories

Eric Hauser

Chief Technology Officer, Cadence

"We have a large volume of patients to reach out to, get them to engage, and explain the benefits of the program. All patients are different – we need a solution to do that outreach at scale and respectfully. Regal's AI Agents empowers us to personalize and automate all of that outreach."

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Katherine Martinell

Director of Medical Operations, Ro

"Since moving onto Regal, we've been able to streamline patient engagement, capture the data we need to shape strategy, and most importantly, sign up more patients. Regal completely transformed how we do things at Ro."

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Peter James

Head of Growth, Carda Health

"My team is so much more productive with Regal. We've seen huge increases in conversions and engagement. On top of this, Regal's support is unmatched. We're not just more efficient, we're delivering a better experience for every prospective patient."

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Scott Chesrown

Co-Founder & COO, Perry Health

"Regal instantly made our enrollment team 4x more productive. Now that we have improved our speed to lead, we use Regal's AI-powered tools to personalize, measure and optimize the experience for each customer."

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REGAL AI AGENTS FOR HEALTHCARE

Get better patient outcomes and drive more appointments with a better patient experience. All at a fraction of the cost of a new hire.

ALWAYS AVAILABLE FOR YOUR CUSTOMERS

Keep “hold times” for the old times. AI Agents for healthcare can speak with and evaluate every prospective patient. Even if all your other agents are busy or if it’s after hours.

AI IS BETTER

Our AI Agents for healthcare score over 90% CSAT surveys and get better with every interaction. They’re always online, ready to speak to your patients and schedule more appointments.

automate your operations

Our AI Agents for healthcare let your team automate critical operations like inbound support triage, scheduling, or appointment reminders so your clinicians can get your patients on the line.

BUILD AND REFINE YOUR AI AGENT

Build your AI Agent right from the Agent Desktop, refine it by using our native A/B testing, and deploy it to every channel your customers use.

How regal works

Get started with one AI Agent or power your entire contact center with a blend of Regal AI Agents and your human agents.

Feels Human

Finally, AI Agents that let your customers speak naturally, interrupt, and change topics. AI Agents never get annoyed or quit, respond with super low latency, and speak over 30 languages fluently in hundreds of accents.

Learn About Our AI Agents

MAKE AI AGENTS YOUR OWN

Use real time customer data to personalize each conversation. We seamlessly connect with your existing call center and CRM software so you can get started immediately. Automate customer interactions with our drag-and-drop orchestration, and refine every interaction with our native A/B testing.

Learn About Our A/B Testing

Operates Like Software

Handle more volume on the fly and eliminate hold times and waiting rooms forever. Customize and refine your AI Agents to fit any use case: qualification, inbound support triage, or payments. Best of all, you only have to teach them once.

See AI Agent Pricing

ALWAYS KNOW WHAT’S HAPPENING

Set goals for every agent, monitor live conversations, and use post-call Conversation intelligence (transcription, sentiment, summary, disposition, key words) and automated quality assurance to see what’s happening on every call.

Learn About Our Convo Intelligence

Safe and secure

Our enterprise-ready platform is designed for privacy, security, and compliance.

Customer data is kept in Regal, and we prevent LLM partners from training with your data to ensure zero-day data retention.

OMNICHANNEL OMNI-AGENTS

Build once, deploy in every channel.

VOICE

Connect using WebRTC, calls, agentless calls, and ringless voicemail.

Messaging

Send and receive SMS (and MMS) in a 1:1 conversation and send a marketing blast to en entire segment.

digital

Available via email, webchat, or any text-based chat to give your customers unified conversation no matter the channel.

we work with your tech stack

We have over 40+ native integrations with critical parts of your tech stack, as well as intuitive APIs and webhooks to connect to any solution you need.