SALES DIALER

Drive faster speed-to-lead and boost agent efficiency by adding a best-in-class Power Dialer, Preview Dialer, and Progressive Dialer.
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Immediately improve performance to 60+ dials per hour.
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Regal Sales Dialer Interface

Regal drives 3,500,000+ ROI-positive conversations a month

"I WANT TO WASTE TIME"

- Said No Sales Agent Ever

REGAL DIALING MODES

Description
Calls/agent/hr
Conversation/ agent/hr
Manual Action To Dial?
Answering Machine Detection (AI)
Scripting, Conversation Intelligence & QA
Lines per Available Agent
Is an Automated Telephone Dialing System (ATDS)?*
Manual Dial
Softphone used to manually dial a contact or a new number
Click-to-Dial
Browser feature allowing agents to click a phone number on any website to initiate call
Preview Dialer
Productivity tool to help agents see which lead to call next while still giving them time to review case before starting call.
Power Dialer
Auto dialer that helps agents efficiently dial leads one-by-one without manual intervention
Progressive Dialer
Auto dialer that can call multiple leads at once for one available agent and uses AI answering machine detection to connect agent only to live leads
Predictive Dialer
A subset of Progressive Dialing where the number of leads called at once is set to automatically maximize based on the target abandoned call rate
5
5
5-10
20-50
50+
100-200+
1-2
1-2
2-4
10-20
20+
40+
1
1
1
1
up to 15
up to 15
no
no
no
NO
NO
NO
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Use Regal to:
Streamline new patient onboarding
Boost call efficiency
Streamline new patient onboarding
See All Customer Stories
Manuj Goyal
Product Manager, The Farmer's Dog

"Starting a phone sales program to call our unconverted leads and existing customers was so straightforward with Regal. And we are seeing a 58% lift in conversion."

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Manuj Goyal
Product Manager, The Farmer's Dog
"Starting a phone sales program to call our unconverted leads and existing customers was so straightforward with Regal. And we are seeing a 58% lift in conversion."
Download PDF
Scott Chesrown
Co-Founder & COO, Perry Health
"Regal.io instantly made our enrollment team 4x more productive. Now that we have improved our speed to lead, we use Regal.io's journey builder and reporting to personalize, measure and optimize the experience for each customer."
Download PDF

Still Manually Dialing? Let’s Fix That.

Manual dialing isn’t just old-school, it’s a productivity killer. Here’s the harsh truth:

You're wasting time, losing revenue opportunities, and creating blind spots with limited tracking

Take Your Sales Dialer to the Next Level.

Transform the way you connect. The Regal Sales Dialer is smarter, faster, and way more effective:

Use automated dialing modes and AI-driven answering detection to eliminate inefficiencies and track every call with real-time insights.
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AUTOMATE 60+ calls/HR
WITHOUT LOSING THE HUMAN TOUCH.

Leads are not getting called immediately, your team is struggling to reach their goals, and agents are wasting time deciding who they should call next.
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It's impacting your bottom line.

Drive More Conversations

Use Power Dial, Preview Dial, and Progressive Dial to reach more of the right customers. Make outreach easier for agents, and more profitable for you.

Automate
Agent Workflows

Use Journey Builder to intelligently streamline tasks and prioritize calls in the Sales Dialer, orchestrate multi-channel outreach, and automate repetitive followup.

Have every agent behaving like your most successful agents.

Make Data Driven Decisions

Track the performance of every campaign and agent. A/B test variations to identify what drives the best outcome.
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Never guess what's working again.

A Sales Dialer For Every Use Case

Inbound Support

Never leave a customer hanging. With automated workflows and intelligent call routing, your team can respond to inquiries instantly, no matter how high the volume. Prioritize every call, streamline resolutions, and leave your customers feeling valued every step of the way.

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Outbound Sales

Crush the competition with Power and Predictive Dialers that ensure your team connects with the hottest leads first. Effortlessly route calls to the right agent and optimize your outreach to hit prospects at their peak moments of engagement. Faster follow-ups. Bigger deals. Better results.

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Enterprise Use Cases

With advanced reporting, seamless integrations, and AI-powered decision-making, you can unlock new efficiencies across your entire operation. Whether you’re managing hundreds of agents or tracking thousands of calls, Regal has you covered with tools that grow with your business.

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FAQS

What is a Sales Dialer?

A sales dialer is software used by call centers and sales teams to increase efficiency and productivity. The software automatically and accurately dials phone numbers for sales reps. The built-in system also streamlines tasks like leaving a voicemail, prioritizing calls, and providing user analytics.

Why use a Sales Dialer?

Use a Sales Dialer to improve your sales team performance and efficiency in order to close more deals and achieve growth targets faster. Your team will never waste time dialing or deciding who to call next. 

Sales dialer software not only tracks sales team activity and performance but also provides analytics and reporting features that help you track your progress, identify areas for improvement, and enhance your sales efforts.

The tool is also great for creating a personal connection with customers. Agents can see customer data through the sales dialer to build a more personalized approach.

More benefits of a sales dialer include: 
  • Increased productivity
  • Easier lead management
  • Better follow-ups
  • Higher conversion rates
  • More sales opportunities
  • Automation for quicker time-to-close

How do I use the Regal Sales Dialer?

Regal is accessible through a web browser with a stable internet connection. The best way to use the Sales Dialer is on a desktop or laptop using an analog headset for the best quality.

There are a few different ways you can make a call in Regal. The dialing modes available for triggered outbound call tasks are Click to Dial, Power Dialer, and Progressive Dialer. Agents can also manually place outbound calls by clicking the icon in the top right of the Agent Desktop. 

Learn more about how you can make a call using Regal.

Can we create Sales Campaigns using a Sales Dialer?

Yes. With Regal, you can run automated campaigns to reach your goals with Power Dial and Preview Dial. Many of the calls your sales team will make in Regal originate from automated campaigns. 

Campaign creation process is straightforward. Once your campaign is set up, use customer data available through the Sales Dialer to segment your target audience. Regal leverages analytics and reporting features to monitor campaign performance, enabling you to optimize your sales strategy by leveraging insights such as the most persuasive call scripts, optimal calling times, and effective follow-up techniques.

How can we close more deals using an Automated Sales Dialer?

Profitable growth depends on seller productivity across the entire sales cycle. Communication software, like Regal.io, is a tool designed to help sales teams simplify and optimize the sales cycle to convert customers faster.

You can expect:
  • More conversions - Use Regal.io's features like Power Dial and Preview Dial to reach more of the right customers.
  • Simplified workflows - Make outreach easier for your agents.
  • Automation - Take the guessing work out of outreach calls.
  • Granular performance data - Track the performance of every campaign and agent.
  • Strategic insights - Use the insights from your sales dialer to optimize your sales strategies.

What integrations are available with the Sales Dialer?

Regal.io offers simple integrations to streamline your workflow. The Sales Dialer can be integrated with software your sales team already uses, like Salesforce and Zendesk.

Regal.io also has integrations with several well-known providers to deliver better, innovative, and more effective solutions. Read more about Regal.io | Integrations.

Is Regal an Automated Telephone Dialing System (ATDS) under TCPA?

This is not legal advice, but we do not believe that any of our dialers meet the definition of an ATDS.

Regal offers 6 different dialing modes - Manual, Click-to-Dial, Preview, Power, Progressive and Predictive. None of these dialing modes has the capacity to store or produce telephone numbers to be called using a random or sequential number generator. And Manual, Click-to-Dial, and Preview require a manual action.

What is an Automated Telephone Dialing System (ATDS)?

To be an ATDS or autodialer, according to the U.S. Supreme Court in Facebook v. Duguid, a device must have the capacity either to (1) store a telephone number using a random or sequential generator or (2) produce a telephone number using a random or sequential number generator. Individual states have different rules so some customers only use dialing modes that require manual action.

How do I get started?

If you're looking for a reliable sales dialer that integrates with your current tech stack, book a demo with Regal.io today to discover the best solutions for your sales team's needs.

Treat your customers like royalty

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Book a personalized demo.

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