AI Agent Glossary

The world of AI-powered customer interactions is evolving fast, and understanding the key terms is essential. Whether you're exploring AI Agents for the first time or refining your strategy, this glossary breaks down the must-know concepts.

At Regal, our AI Agents aren’t just chatbots—they’re always-on, human-like, and deeply integrated into your data for smarter, more effective conversations. From intent recognition to real-time monitoring, this glossary is your guide to the future of AI-driven customer engagement.

AI Agents in Education

How do AI agents personalize learning experiences?

What is AI Agent Orchestration?

How does AI agent orchestration work?

How Do AI Agents Use Memory?

What types of memory do AI agents use?

How Does Retrieval-Augmented Generation (RAG) Impact AI Agents?

What is Retrieval-Augmented Generation (RAG)?

What is AI Agent Reasoning?

How does AI agent reasoning differ from rule-based automation?

AI Agents vs. Chatbots vs. Assistants

How do AI agents differ from chatbots?

What Can AI Agents Do?

How do AI agents enhance business operations?

How to Train an AI Agent

What are the key steps in training an AI agent?

How Do AI Agents Interact with APIs?

Why do AI agents need API integrations?

How Are AI Agents Trained?

What machine learning models are used to train AI agents?

How to Use AI Agents

What are the primary applications of AI agents?

What is an AI Sales Agent?

What tasks do AI sales agents perform?

How Can You Automate Phone Call Scheduling?

What role do AI agents play in scheduling calls?

How Do AI Agents Help with Lead Qualification?

How do AI agents assess and score leads?

AI Agents for Appointment Scheduling

How do AI agents optimize appointment scheduling?

How Can AI Agents Automate Outbound Calls?

How do AI agents schedule and place outbound calls?

How Can AI Agents Improve Customer Service?

What role do AI agents play in customer support?

How Do AI Agents Handle Voice Recognition?

What technology enables AI agents to process voice commands?

What Are the Best Voice AI Solutions?

What features define the best voice AI solutions?

How Can I Get Started with Voice AI Customer Service?

What are the first steps in implementing voice AI?

What is a Voice AI Agent?

How do voice AI agents differ from chatbots?

What is an AI Voice Call Center?

How do AI-powered voice call centers operate?

What is an AI Voice Caller?

How does an AI voice caller work?

Can AI Make Phone Calls?

How does AI make phone calls?

Can AI Agents Answer Calls in Real Time?

How do AI agents process real-time phone calls?

AI Agents in Home Services

How do AI agents optimize home maintenance services?

Will AI Replace Call Center Agents?

Can AI fully replace human call center agents?

Can AI Answer Phone Calls?

What technologies allow AI to answer phone calls?

Will AI Replace Insurance Agents

Can AI fully replace human insurance agents?

AI Agents in Insurance

How do AI agents automate claims processing?

AI Agents in Healthcare

How do AI agents assist in medical diagnosis?

AI Agents in Customer Support

How do AI agents enhance customer service?

How Do AI Agents Make Decisions?

What decision-making models do AI agents use?

AI Agents in Finance

How do AI agents improve financial decision-making?

What Are AI Multi-Agent Systems?

How do AI multi-agent systems work?

What is the Difference Between AI Agents and AI Assistants?

Do AI assistants require human interaction?

How Do AI Agents Work?

What are the core components of an AI agent?

What is Agentic AI?

What makes AI 'agentic' compared to other AI models?

What Are Autonomous AI Agents?

What defines an AI agent as autonomous?

What Are the Different Types of Agents in AI?

What are the main types of AI agents?

What is an AI Agent?

How does an AI agent differ from traditional automation?

Treat your customers like royalty

Ready to see Regal in action?
Book a personalized demo.

Thank you! Click here if you are not redirected.

Oops! Something went wrong while submitting the form.