CHAT & SMS
AI AGENTS

Transform your customer experience with Conversational AI that provides instant responses.

Support and sell — all with zero headcount.
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Regal drives 10M+ ROI-positive conversations a month

"I LOVE BEING ON 24/7!"

- Said No Human Agent Ever

Use Regal to:
Engage your customers with sms
Engage your customers with sms
See All Customer Stories
Leila Kutler
Senior Director, Strategy & Growth, Angi

Regal allowed us to invest in a personalized sms conversational experience for our members, and to A/B test how to best support homeowners at key moments.

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Leila Kutler
Senior Director, Strategy & Growth, Angi
"Regal allowed us to invest in a personalized conversational experience for our members, and to A/B test how to best support homeowners at key moments."

ANSWER 100% OF YOUR CUSTOmERS starting today.

You spend so much money and time to support customers. Then 40% of inquires come in outside of business hours, human agents are busy with higher value support, followup is manual, and customers are complaining.

Your business is suffering.

24/7 Availability

Engage the moment customers inbound. And then drive the right outcome — support, qualify, book appointments (integrated with Calendly), create inbound calls, or transfer live text message conversations or connected calls directly to your human agents.
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Automated
Conversations

Powerful natural conversations run around the clock so you never miss an opportunity with a new lead, never forget to the next step with a prospect or forget to nurture old leads.

Even switch the sms conversations back and forth between the Conversational AI and your sales team.

Make Data Driven Decisions

Create a testing plan and A/B test time of day, opening lines and qualification questions to identify what drives the best outcome.

And get added insight into your prospects' behaviors that will improve your downstream conversion.

FAQS

How does the 24/7 Conversational AI Work?

As the customer engages, the Conversational AI understands their intent and adapts its response to the most appropriate next message - leading the customer down the intended journey. If the lead is unresponsive, the Conversational AI will follow up with more nudges.

Will customers know they aren't talking to a human?

Probably not. Our Conversational AI is designed to respond in a professional, yet natural way, and if a customer ever responds with something the AI doesn’t understand, we have specialists that step in to assist, further training our language model.

How do qualified leads get back to my sales agents?

Once a lead has met the criteria you set, there are many ways to pass that lead on.

We can always sent it back to your CRM (we are integrated with Salesforce, Hubspot, Zendesk, Kustomer, and offer a webhook for home-grown CRMs). We also integrate with appointment scheduling software like Calendly so you can automatically book appointments that way.

But most customers prefer to transfer live text message conversations or connected calls directly to your team. And some customers even prefer to push the customer to create create inbound calls, but we don't encourage that.

Treat your customers like royalty

Ready to see Regal in action?
Book a personalized demo.

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