PODCASTS • OUTBOUND CONTACT CENTER PODCAST
EPISODE 9: HOMEBREW
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In This Episode:
In this podcast episode, Alex Levin, co-founder and CEO of Regal.io, interviews Satya Patel, co-founder of Homebrew, discussing their investment philosophy, the evolution of AI in business, and the future of venture capital. They explore the significance of AI as an enabling technology, the potential of virtual agents in contact centers, and the importance of patience and self-advocacy in one's career journey. The conversation delves into the changing landscape of venture capital, emphasizing the need for focus and expertise in a rapidly evolving market.
Key Takeaways
1
AI is seen as an enabling technology rather than a vertical, impacting various sectors and business models.
2
The rapid advancements in AI, particularly in virtual agents, are reshaping contact centers and customer interactions.
3
Patience and self-advocacy are essential qualities for success in entrepreneurship and career advancement.
4
The venture capital landscape is transforming, with a barbell effect favoring large multi-stage funds or specialized niche-focused funds.
5
Success in entrepreneurship requires alignment between the team, market opportunity, and product vision, emphasizing the holistic approach of "the jockey, the horse, and the track.
Meet the speakers
Satya Patel
Co-founding Partner, Homebrew
Alex Levin
CEO & Co-Founder, Regal.io
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